Privacy Policy

• Contact details you share with us: name, phone number, email and delivery address.
• Order details needed to process and ship a purchase.
• Health information you choose to share during a consultation or wellness programme.
• Basic technical data such as browser type and pages visited, used only to keep the website working well.

• To confirm, pack, ship and support your orders.
• To provide medical and wellness guidance you have asked for.
• To respond to your enquiries on WhatsApp, phone or email.
• To meet record-keeping obligations that apply to medical practice.

We do not sell or rent your personal information. Details are shared only with the service providers required to complete your request, such as our courier and payment partners, and only to the extent needed.

• Payment details are handled by our payment partner and are never stored on our website.
• Access to health records is restricted to the treating team.
• You may ask us to correct your details, or request deletion of information we are not legally required to retain.
• Write to us at any time to review what we hold about you.